Returns & Refunds

Returns & Refunds

This applies to consumer sales and not business to business as dictated by the EU Directive on Consumer Rights. You now have a 14 day ‘cooling off’ period during which you can change your mind and return the goods, they must be unopened and unused and you will only receive a refund when we receive the goods back into our warehouse and they have been checked.

If you wish to cancel and return an order it is your obligation to pay for the return, we estimate the shipping on a 30kg order to be £20.