FAQs

How do I order from stagelighting.co.uk?

Ordering is easy - if you are in the UK you can buy online or send us an email to order.

Can we talk?

Love to! You can email us through the contact page with your number and we'll call you back, due to new ways of working we're not opening our phone lines again at present.

When are you open?

We are open Monday to Friday from 10am until 5pm, closed weekends and UK public holidays. You can buy online 24 hours a day, 7 days a week.

Do you ship internationally?

We have customers on virtually every continent and can arrange international shipping via many cost effective routes.

Is your equipment under warranty?

Yes. All equipment is covered by standard manufacturer backed warranties.

How long will it take?

From order to delivery usually takes about 3-4 days (excluding weekends and public holidays), if you need something in a rush or by a definite date it is always best to contact us prior to placing an online order.

Can I collect rather than have an item sent?

No, collection is not possible.

How much is shipping?

Shipping prices depend on the weight of your order and the delivery post code, all items are sent by courier. Orders over 150kg will automatically ask you to contact us to arrange the most cost effective shipping method. On despatch you will be emailed a tracking number to enable you to follow the progress of your order over the web. International shipments are priced per order.

What forms of payment do you accept?

We accept payment by VISA and MasterCard or by bank transfer. International orders can only be paid for by international bank transfer in Pound Sterling.